FAQs

Common Questions when Starting Raw feeding

I am new to raw feeding where do I start?

Get your pets, Age, weight, and activity level- we need this information to calculate how much food your pet is going to need. If you’re just trying to supplement raw this information is also necessary.

For Pet’s activity level if your cat or dog is just a normal house pet use the lowest activity level, if your pet goes on a total of 1.3-2hrs a day outside use moderate activity. 

Head to our meal calc put all the information on our calculator and it will give you what you need for 100% raw feeding

The chart underneath (meal calc) gives you an estimate of what it would look like for your cat or dog to feed per week.

Now that you know what it would take to feed your cat or dog per day and per week you can now decide what % of raw food you would like to feed your pet.

What protein do I start with? 

We recommend starting with the protein that your pet currently has on the menu. Check your dry food, canned food, or cooked food ingredients and see if it’s chicken, beef, or salmon based. If your pet’s food is chicken based then I would recommend starting with chicken and turkey. If your pet’s food is beef then I would recommend starting with our beef

After they have gotten acquainted with the texture of the raw food and you monitor the stool and they like the food. 

Then you can start adding in new variety. I like to say at the beginning of raw feeding start with the basics like Beef, Beef & Salmon, Chicken, Turkey, or Pork. (if they have allergies I don’t recommend doing any of our poultry mixes) If you go with our novel proteins and they have never had raw before they most likely will not like it as novel proteins have a more gamey taste making it even weirder for your pet as a first-time raw feeder. A couple of months down the line then of course you can try our other blends like goat or venison.

My pet suffers from allergies what do you recommend starting with?

Allergies have to do a lot with your pet’s being flared up inside, raw pet food helps with anti-inflammatory benefits. I recommend starting with our Beef and Salmon or our Duck, Turkey, and Pollock. Both of these have fish that have Omega-3s which helps reduce allergy symptoms. Along with either one of these, we recommend adding in either bone broth or goat milk which has a great amount of pro and pre-biotics that also help provide aid to your pet’s allergy symptoms.

If your pet has Poultry allergies: please start with our Beef & Salmon 

If your pet has Beef allergies: please start with our Novel proteins like Rabbit, Venison, or Lamb

Once you notice changes in your pet you should be safe to start rotating other proteins. We like to make sure to always recommend variety in your pet’s diet.

My dog suffers from gi issues what do you recommend for that?

GI issues have to do a lot with your pet’s microbiome, but luckily raw pet food helps heal your pet’s microbiome. I recommend starting with our Beef and Salmon meal with beef green tripe that helps soothe your pet’s gastrointestinal issues and either bone broth or goat milk that has a great amount of pro and pre-biotics that also help provide aid to your pet’s GI.

Once you notice changes in your pet you should be safe to start rotating other proteins. We like to make sure to always recommend variety in your pet’s diet.

Do my pet’s nutritional requirements change?

YES! During the first 6 months of your pet’s life, their requirements change weekly. After the first 6 months they change monthly and then once they reach 1 year and ½ then they can be fed the same till the end of time. This although can change based on activity level. For example, if your pet is a working pet their caloric needs are much higher than a dog at home with daily walks.

Can my Cat eat your food?

Yes, our food is made for Cats and Dogs.

And for all life stages.

We always recommend to supplement your pets meals.

I have a puppy/kitten is it safe for them to eat raw food?

Yes, raw food can be fed as soon as your pup or kitten is weaned off its mom.

I have a senior dog/cat can is it too late for them to start raw?

No, it’s never too late to start raw feeding. Although older pets cats or dogs might be accustomed to their food and it might take a little patience on your part to get them to eat raw food. Before starting raw I recommend with older pets to start by hydrating their bowl, you can do this by adding bone broth, Keifer, or goat milk and see how they do with that. Then start adding in some raw after since the texture of raw food is completely different than dry foods by adding in some hydration they will get used to the texture and approach raw foods with a more open mind.

I have a cat, besides your meals what else do you recommend we supplement with?

Cats have a requirement for taurine. Although our meals are high in protein, we recommend adding eggs, and other treats that can be used as a topper high in taurine. This can be smelts, anchovies, or beef hearts. All are high in taurine and great supplements to your cat’s diet.

What do you recommend I feed besides your meals to my dog/dogs?

What a great question! My top 3 suggestions are always Eggs, Beef Green Tripe, and some extra hydration you can do bone broth, goat milk, or Keifer. I’ll throw in an extra one being some fish we have some smelts and anchovies options. You don’t have to feed these in 1 sitting you can rotate them throughout the week. 

What's a topper?

A topper is a treat that can be used on top of the raw food or can be used as a treat. That’s why we call them toppers or treats.  Due to our treats being single-ingredients their health benefits are many.

What resources do you recommend for me to research raw feeding?

Shipping Questions

Where do you Ship?

Our Single Inreadient treats, toppers and Extras all are available to ship to both US and Canada.

All our Raw Meals, and Raw meaty bones are available to ship domestically to all states in the US.

Do you offer same day delivery?

We do not offer same-day delivery but we are available for same-day delivery via Instacart if in South FL please check us out on the platform.

I selected Local Delivery Option, when will I get my order?

Once we get your order, with the information you provide on your purchase we will send out a text message within 24hrs. Then we will confirm your estimated time of delivery give or take 2hrs from the time given.

We do not do deliveries Saturday or Sundays.

If an order is placed Friday delivery eta is Mon.

If any other questions please feel free to email us at: info@rawinstinctsmia.com

I selected shipping when will my order ship out?

All orders ship out on the following Monday based on your order.

Once your order is shipped it will arrive at your home within 1-3days.

Example: you place an order on Tuesday, your order will ship out that following Mon.

You place an order on Sunday your order will ship out the day after on Monday.

Do I have to be home when my food is delivered?

No, even if you are not home. The driver will drop off the food.

What's your refund/cancel policy?

We will replace/refund customers for lost/damaged boxes/products caused by the carrier or us.

Due to the nature of our product, we do not offer refunds or replacement orders.

We DO NOT refund/replace orders if the customer has moved and has not provided us with a change of address.

What happens if my order arrived thawed out?

Unfortunately, we cannot guarantee that orders will arrive fully frozen. Our team tries our best and hardest to package your product safely so that it arrives at your home in the condition it needs to be.

The good news is! If it's thawed out you can simply re-freeze it. There is nothing you should be worried about when thawing and re-freezing meat for pet food.

By purchasing our products, you are releasing Raw Instincts LLC of any guarantee that the product will be fully frozen upon delivery.

Unfortunately, we cannot control the shipping carriers, and we do our best to ensure that your order is packed with sufficient insulation and coolant for transit time.

What is the minimum order requirement?

For Local orders:

$0-$59.99 Delivery Fee $4.99

$60 and up Free

For Shipment the fee is based on your location. We recommend to purchase at min 10lbs of food.

Common Issues when starting Raw Feeding

Dog or Cat Refuses to eat

Sometimes we get excited at all the benefits of raw food that we get home, and our pup or cat takes a sniff and walks away from it. Don’t get dismayed your not the only one this happens to.

If your pet is used to eating kibble or canned food their whole life this new food is very different. There are a couple of ways to deal with it, but it will take some work and patience on your end. Easiest way is to just put the raw meal in front your pet and then walk away if they have not finished it in 15min place it back in the fridge till dinner time. Do this for the next couple days, once they are hungry trust me, they will eat it. (Never do this with a pet younger than 1yr old) Fasting your pet is not something you should be scared about but if you’ve reached over 5 days. There are some tricks to making the food more appealing, add in some bone broth to the meal, you can also lightly cook the meal, add in some tripe or sprinkle some cheese on top.

Your pet's stool is runny

This is common during the initial transition period. Your pet’s stomach is used to processing fillers and starches from kibble and they just need some time to adapt. Give them about 1-2 weeks for your pets stool to become firm.

My dog or cat isn't eating all the food

If your pet is not eating all his or her food, it is most likely due to overfeeding. Make sure you’re weighing out your pets’ servings when feeding raw. Add in some raw eggs, tripe or bone broth to make more enticing if your are feeding the correct serving size.

My dog/cat threw up right after he/she ate raw food

This can happen for 2 reasons eating too fast or due to a sudden change in diet.

If your pet ate too fast, we recommend buying a lick mat to create enrichment and to slow down the eating.

If you have just switched your pet to a raw diet, then it was regurgitation. This happens because your pet’s stomach was expecting their normal (kibble) food and prepared the wrong enzymes to digest the food. Please do not panic, simply skip their next meal, and serve again the next day. Adding in some tripe can help as well.

Unless your pet vomits multiple times in short window of time and can’t hold down water you don’t need to rush to the vet.

My dog/cat threw up hours after eating raw

Generally, this occurs because your pet is lacking the proper enzymes to digest the pathogens in raw meat. Most likely has a PH imbalance in the gut (generally from a dry kibble diet). This means you should slow down your transition period. Our recommendation would be to cut the amount of raw you’re serving into 1/3 and add in some probiotics that can help aid your pet. We recommend goats milk or kefir you can mix this in with the food and see how your pet does daily. You then would adjust depending on how they are doing. If your pet, then refuses to eat the food we recommend visiting a holistic vet for more guidance on transitioning.